Simply browse our store, add the desired items to your cart, and proceed to checkout. If you need help choosing the right product, feel free to reach out to us at vivalacusty@gmail.com.

If your order hasn’t shipped yet, we can assist with changes or cancellations. Please email us as soon as possible.

Yes, we often run limited-time promotions and offer bulk pricing. Check our homepage or sign up for our newsletter for the latest deals.

Yes, we ship across the United States. Shipping rates and times may vary depending on your location and product availability.

Most in-stock items ship within 2–5 business days. Larger or vendor-supplied items may take a bit longer.

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor delivery progress.

We specialize in cultivation tools, trimming machines, irrigation supplies, shredders, pre-roll machines, and more—catering to both small growers and commercial operations.

Yes, we can provide usage guidance and connect you with vendor resources. Contact us if you need help setting up or using a product.

Yes, we offer replacement parts for many items such as bowl trimmers and shredders. If you don’t see what you need, email us.

We accept returns on unused, unopened items within 14 days of delivery. Restocking fees may apply depending on the item or brand. Contact us before returning any item.

We accept all major credit cards, PayPal, and Venmo.

Yes, invoices are sent via email after your purchase. If you need a custom invoice or tax-related details, let us know.

Absolutely. For large or recurring orders, contact us directly at vivalacusty@gmail.com for a custom quote.